Introduction
This Privacy Policy describes how S T ENTERPRISE and its affiliates ("S T ENTERPRISE", "we", "our", "us") collect, use, share, protect or otherwise process your information/personal data through our website www.cafemellow.co.in (hereinafter referred to as "Platform").
By visiting this Platform or using our services, you agree to the terms of this Privacy Policy, the Terms of Use, and applicable laws of India, particularly concerning data protection and privacy.
Collection
We collect your personal data when you use our Platform, services, or otherwise interact with us. This may include name, DOB, address, contact information, payment details, biometric data (with consent), etc. We may track your preferences and behaviors and aggregate this data. Information shared with third-party partners is subject to their privacy policies.
Never share confidential financial data with anyone claiming to represent us. Report such incidents to appropriate law enforcement immediately.
Usage
We use your personal data to provide services, fulfill orders, improve customer experience, resolve disputes, prevent fraud, and market services (with opt-out options). Some data processing is essential to provide certain services on the Platform.
Sharing
We may share your personal data with affiliates, sellers, service providers, logistics partners, payment partners, or legal authorities when required. Such sharing ensures service delivery, legal compliance, or fraud prevention.
Security Precautions
We implement reasonable security practices to protect your data. However, internet transmissions are not completely secure. Users must also protect their account credentials from misuse.
Data Deletion and Retention
You can delete your account through profile settings or by contacting us. Deletion may be delayed if pending transactions exist. We retain data only as long as necessary or legally required, and may keep anonymized data for analytics.
Your Rights
You can access, update, and correct your personal data through the Platform. You may also withdraw consent by contacting our Grievance Officer. Withdrawal will affect access to services that rely on such data.
Consent
By providing personal data, you consent to its use as described here. You confirm authority when submitting data on behalf of others. You may be contacted via SMS, call, email, or messaging apps for service and marketing purposes, unless opted out.
Grievance Officer
Name: S T ENTERPRISE
Address: No.40/1, 40A, Muthusamy St, Indira Nagar, Murungapalayam, Odakkadu, Tiruppur, Tamil Nadu 641602.
Phone: 6379128228 (11:00 AM to 6:00 PM, Monday to Saturday)
Email: cafemellowtup@gmail.com
Changes to this Privacy Policy
We may update this Privacy Policy periodically. Please review it regularly. Significant changes will be notified as required by law.